Shipping Policy
Shipping Policy
Shipping Methods and Delivery Time
Processing Time
Typically, it takes 3-5 business days to receive the item from the seller.
Shipping
We use DHL Express and Ferrari Group for fast and reliable shipping services.
Delivery Time
Delivery usually takes 1-3 business days, depending on your location.
Estimated Total Delivery Time
5-12 business days from the time of purchase.
Shipping Details and Conditions
Signature Required
All orders are shipped with a signature requirement by default.
If you are unable to sign for the package, contact us to arrange alternative delivery solutions.
Waiving the signature requirement is only allowed for orders under AED2000 and must be done in writing. However, by waiving this requirement, you accept full responsibility for the package once it leaves Allure Boutique Dubai.
Combining Orders
Orders containing multiple items will be shipped together whenever possible.
Special Delivery Requests
Need delivery on a specific date, Saturday delivery, or urgent shipping? Please contact us at info@allureboutique.com before placing your order, and we will do our best to accommodate your request.
Shipping Address Changes
If you need to update your shipping address after placing an order, you assume responsibility for any delivery delays, loss, or non-delivery.
Allure Boutique Dubai disclaims all liability for issues arising from address changes.
Packaging
All items are shipped in secure, specialized packaging designed to protect your purchase during transit.
Packages are documented and photographed before dispatch to ensure quality assurance.
Damaged Shipments
If your order arrives damaged, please:
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Contact Us: Email info@allureboutique.com within 5 days of delivery.
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Provide Documentation: Include clear photos of the item, packaging, and any damage.
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Retain Packaging: Keep all original boxes, packaging materials, and accessories for review.
Wararni will assist in filing a claim with the shipping provider. Please note that resolution timelines depend on the courier’s investigation process.
Delivery Delays
While we strive for timely delivery, delays may occur due to:
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Weather conditions.
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Customs inspections.
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Shipping carrier issues.
Important: Shipping fees are non-refundable in cases of carrier-related delays.
Shipping Terms and Buyer Responsibility
Our shipping terms are Cost and Freight (CFR):
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Allure Boutique Dubai covers shipping costs to your address.
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Buyers assume full responsibility for:
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Import duties and taxes.
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Customs clearance and any additional compliance fees.
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Contact Us
For questions, assistance, or special requests regarding shipping, please reach out to us:
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Email: info@allureboutique.com
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WhatsApp: +971 522131081
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Website Chat: Available in real-time on Allureboutiquedubai.com
At Allure Boutique Dubai, we prioritize safe and secure delivery for your luxury items. From quality control to trusted shipping partners, we ensure your purchase reaches you in perfect condition.
Voices of Our Clients
"I recently snagged an authentic Hermes Kelly 25 bag from Allure Boutique Dubai and I'm absolutely thrilled! I felt like a VIP throughout the process."
Jenny K.
"Scoring my dream Mini Kelly at Allure Boutique Dubai was such a smooth experience—I couldn’t be happier!"
Amal C.
"Shopping here changed my luxury game. I walked out with a stunning matte alligator Birkin bag and a big smile, knowing I got the real deal with top-notch service. Trust me, it's a must-visit!"
Lena P.
Free delivery ALL OVER UAE
Luxury at your doorstep—anywhere.
We use a network of trusted couriers to ensure your Hermès bag arrives quickly and safely.
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